What Our Customers Say
We put our customers at the heart of everything we do – but don’t just take our word for it.
Our customers speak for themselves when they talk about the trips we offer and our commitment to being the trusted partner of choice for everyone who travels with us.
"We have travelled with other travel companies before but Next Generation Travel were a step ahead of other companies. The level of service was excellent and provided a personal touch taking care of everything we needed. They really do think of everything!" Doug Pitts, Deputy Head
If you are new to NGT and want to know more about our service, many past customers are happy to share their experiences of travelling with us, so let us know and we can put you in touch.
Our case studies also offer more insights into our tours.
All Testimonials
Showing 20 testimonials
The best part of the tour was having such a knowledgeable, friendly, and helpful guide - none of the staff on the trip had been to Munich/Nuremberg in either a personal or professional capacity before, so his knowledge was invaluable.
Battlefields trips are not always the easiest trips to be on either, like you're usually knackered, you've been on a coach for so long, and you get off another coach in your wellies to go stand in another field. But at no point was I bored, and at no point was I not engaged. I think it's because our guide spoke with such passion and it didn't feel like we were just running through an itinerary. It felt like we were going on a journey with our guide. It was more than just going on the school trip and now it’s done, let's move on. It had such a long-lasting impact for me.
We are back safe and sound and we've has the BEST time. All the students have loved every minute of it and it was an incredible experience all around. Thank you again for all of your support, I honestly couldn't do this without you or Silvia at Goes Travel who is also outstanding. I think I may need to do another one....I just can't stop, it's like an addiction. Please pass my thanks on to all the team, transport, finance and everyone at WST. You are my dream team!!!!
This trip was far more than a history lesson. It was a powerful, immersive experience that brought home the scale of the conflict, the sacrifice of those who served, and the importance of remembrance. Students and staff returned tired but inspired, with a deeper appreciation for the past. The History Department would like to thank all the staff, students, parents, and tour guides who made this special trip such a success, as well as our amazing driver David.
Please pass on our thanks to the entire team for providing a great time on the trip. We’ve loved hearing all Daniel’s stories. It’s clear that so much thought and effort went into making it all happen, and we’re really grateful - especially for all the chocolate!
I would like to say an enormous thank you to everyone who organised this trip. In particular, to those who left their own families to look after our own and to give them the most wonderful opportunity and life experience. Luke could not speak more highly of the trip, the teachers, the guides and the level of organisation upon his return on Friday. He was buzzing and couldn't wait to share his experiences and thoughts with us. He also spent Saturday with my dad telling him all about the trip and then researching his great grandfather's role in the Polish army, with a sense of enthusiasm and renewed understanding.
I have been meaning to write to say how much Max enjoyed the trip. He has come back full of knowledge, which he is readily sharing. Asking me to guess facts and figures. He also said it was very moving. It’s really made me want to go myself. He loved the residential aspect and has benefited from forming closer relationships with other pupils.
Thank you so much for organising such a meaningful and memorable Battlefields Trip. Chi had a fantastic time and has come back full of stories, it’s clear how much he appreciated the whole experience. We’re really grateful to you, the team, and the amazing guides for crafting such a rich and impactful trip. It’s obvious how much planning and care went into every detail. Please extend our thanks to everyone involved. Chi has come away not only with great memories but also with a real appreciation of the bravery and sacrifices from WW1 history.
Thank you so much for taking the kids away on the trip. Vesper had an absolute ball. She’s just told me all about it, she has definitely connected with the history of the trip.
Having used a different a different tour operator for the past 20 years, I was really impressed with WST and wouldn’t consider another tour operator now.
Leanne is worth her weight in gold as nothing is too much for her and she really gives you confidence in the company!
I worked with Lisa on the initial quote and then Becky. I was pleased that I received great advice and they were able to find a great trip. The whole process was efficient and I felt I was in safe hands.
Helen was my main contact and she was amazing throughout. When she was away the other team members were equally dedicated and the quality of service was high.
We would like to say a huge thank you to Carole Burrows and the team from WST for a wonderful trip. The hotel was perfect and the itinerary worked extremely well! All students and staff had a great trip!
The team did everything they could to make this trip a success. Even if Ilona was not available, other people picked up the emails and helped me.
The best part was watching the students be engaged with what both of the tour guides had to say. As a result of this, students were asking questions to deepen their understanding, all responses were delivered in an age appropriate manner. Students are using the knowledge that they learnt for the tour and within their exam answers. Through going on a walking tour the guides brought to life the conditions and the realities of living in Whitechapel during the 1800s.
Being able to run my first tour at my new school. I have run tours previously, but alongside a job role with incredible responsibility, I had found it hard to get this underway - but now I've started, I've got the bug. There really is nothing better than giving students opportunities, fostered by experts delivering great knowledge of the events of the context.
We have used WST for a number of years and keep coming because of the excellent service and flexibility with catering for our needs. I wouldn’t hesitate to recommend WST for colleagues wishing to book high quality educational trips and tours. Claire Miller has helped me plan numerous visits and the service she offers is exceptional!
Was the best one yet, this being solely down to the 2 guides on my coach,
Thank you for making the trip so much easier for me and for dealing with so many of the logistics. I always gain so much from these trips and always feel that I take away something different each time that I can use in the classroom. I just wanted to offer my heartfelt thanks for a wonderful and thought-provoking trip to Poland this weekend. Your organisation and support throughout made the experience a smooth process from start to finish and your expertise on Poland and Jewish/Nazi 'relations' offered a fascinating insight into such a harrowing period of history. I have learnt so much that I can use in my teaching and look forward to incorporating this into my lessons.