What Our Customers Say
We put you at the heart of everything we do – but don’t just take our word for it. Our customers speak for themselves when they talk about the trips we offer and our commitment to each tour. You can read our customer’s blogs, tour reports and case studies below.
We’re also happy to put you in touch with teachers who already travel with NGT – so you can talk to them first hand about the experience you will have. We constantly update what teachers are saying about our trips – and we hope you’ll be on there soon.
All Testimonials
Showing 20 testimonials
Was the best one yet, this being solely down to the 2 guides on my coach,
Thank you for making the trip so much easier for me and for dealing with so many of the logistics. I always gain so much from these trips and always feel that I take away something different each time that I can use in the classroom. I just wanted to offer my heartfelt thanks for a wonderful and thought-provoking trip to Poland this weekend. Your organisation and support throughout made the experience a smooth process from start to finish and your expertise on Poland and Jewish/Nazi 'relations' offered a fascinating insight into such a harrowing period of history. I have learnt so much that I can use in my teaching and look forward to incorporating this into my lessons.
Can I start by saying that your support from start to finish was exceptional, it was by far the most seamless visit that I have ever organised, this was very much down to your professionalism. The visit itself went very smoothly and the children enjoyed every part of both days. Our driver, Gareth, was amazing and very supportive, nothing was too much to ask and he made the whole itinerary fit, without a single issue, he was great. I will be recommending you to other colleagues at other schools, as with over 12 years of organising trips with providers, WST and yourself were by far the best.
Staff always helpful and efficient. Emails are responded to promptly - when we had a rooming issue the day before we were leaving, Beth had sorted it within 20 minutes - extremely efficient.
I would not change anything, it has been a delight working with WST the past few years.
Brilliant experience from start to finish. The rep meeting us at the airport and taking us to the hostel was a god send and the patience, understanding and professionalism throughout the booking was hugely appreciated given the short timescale.
Kim was amazing throughout. She really went above and beyond to ensure everything was in place for us and even helped with last-minute passenger changes which was much appreciated.
When contacting the team, any members of staff would help and then the primary contact would get back to me ASAP. Everyone was very helpful.
Great all round experience. Very helpful when our flight home was cancelled due to Heathrow fire.
Beth was fantastic at responding to everything I needed. She was so efficient. The coach company were fabulous too. We really enjoyed our 2 days. The students want to go again. Thank you so much.
Beth was extremely helpful both prior to the trip and during the trip too.
Thank you, this was a fantastic inclusive trip that covered all of our needs. When a team member was away, another team member quickly responded to us and were able to help with any questions. Furthermore, Lisa was able to support us in the first stages and organised a financial timeline that helped our students and school.
Shout out to Ilona for being a total hero and making this trip such a joy to plan and organise! Ilona has worked tirelessly and helped plan the most amazing trip, she answered emails so rapidly and always with a friendly and helpful tone!
Absolutely delighted with how the trip materialised and Leanne's flexibility and professionalism, as well as that of her supporting colleagues, really shone through
The trip was incredible and was so well organised from first contact to last. Anglia have been brilliant both times we have organised this trip and I have sung your praises within school and to other history departments and I know other departments in my school have used WST based on our experience with you. It has been amazing, such customer service, so organised and just kept up-to-date with everything we needed to do. I cannot recommend you highly enough.
I would like to extend my sincere appreciation to our two outstanding history tour guides in Berlin who played an integral role in the success of our educational trip. Their professionalism, deep historical knowledge and exceptional flexibility made them invaluable partners throughout the tour. They consistently demonstrated a genuine willingness to listen - not only to my suggestions as trip lead but also to the feedback from all the school staff – and readily adapted to meet the evolving needs of our students as the day went on.
Both Geoff and Julian are EXCEPTIONAL guides and our students love them! Some of my students even wrote them a letter with thanks and appreciation. They are outstanding in their engagement, passion and enthusiasm.
Helen went the extra mile to ensure that our first tour with Anglia went as smoothly as possible e.g. an extra room for 2 girls and an extra wreath. This is why we will be booking again next year. The guides were superb - their knowledge and passion energised an old dinosaur like me. The students cheered them off the coach at the end!
Once more I wanted to say big THANK YOU from us teachers and Chigwell students for your wonderful guidance over the last weekend. Your passion, your knowledge and enthusiasm and your continuous flexibility in approach to the topic is truly impressive and very much appreciated.
The best part was uniting students with graves of family members. Seeing the students so engaged with Beth's talks and asking brilliant questions. A massive thank you to Beth and Chris - outstanding members of your team.