What Our Customers Say
We put you at the heart of everything we do – but don’t just take our word for it. Our customers speak for themselves when they talk about the trips we offer and our commitment to each tour. You can read our customer’s blogs, tour reports and case studies below.
We’re also happy to put you in touch with teachers who already travel with NGT – so you can talk to them first hand about the experience you will have. We constantly update what teachers are saying about our trips – and we hope you’ll be on there soon.
All Testimonials
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Showing 20 testimonials
I used WST following recommendation from a colleague and I am glad that I did. Everything went smoothly and was expected. The students had a great time and learned a lot from the experience.
Brilliant customer service and excellent working relationship. Communication outstanding. Trip could not have gone better.
The timings of the itinerary allowed us to get where we were supposed to without rushing. the times were just right. The accommodation at FAIP is an absolute diamond! Completely set up for groups and a great location. We would stay here again. Everyone at WST was always so helpful and I felt fully prepared for the trip, and it turned out great. Thank you.
WST are always so helpful when I call them. My main contact is Leanne Coy, but even if she is unable to take my call all the other staff are most friendly and helpful. I love working with WST.
Everything is so well organised - the staff do go above and beyond to support with every aspect of the visit.
I was very impressed with the service and Leanne is beyond helpful. This was my first time organising a residential trip and we were in good hands.
Thank you for always working with us to get what we need! Its always reassuring to know there us someone at the end of an email/the phone to help us should we need it.
I love WST and I recommend you to everybody!
We would like to say a big thank you to Carole Burrows for all her help with the Rhineland trip this year. She has been fantastic from beginning to end, always so friendly and helpful with any questions I had. We had to change the itinerary last minute prior to the trip and Carole has been brilliant in helping us to work out alternative activities. Thank you so much!
The trip went very smoothly, the support from Helen was excellent
Elleanor has been so brilliant again this year. Keeping me updated throughout the process and recognised my concerns when told that we would only be having one driver. She investigated and offered me reassurance.
She was also very quick to inform me that we could no longer use the same people for the picnic and offered an alternative.
Would not want to work with anyone else!
She was also very quick to inform me that we could no longer use the same people for the picnic and offered an alternative.
Would not want to work with anyone else!
WST is always fantastic. They will go out of their way to help you and the overall tour is extremely well organised.
Our return flight was cancelled and we were stranded in Edinburgh airport. Luckily, the WST team were on hand to find us accommodation and an alternate means of transportation home. Special thanks to Nichola Dixon and her team.
Everything was done very well. Thank you.
Everything was done very well. Thank you.
We have worked with WST – in particular Carole Burrows for years and we have always had the best experience! She is so helpful with any questions and extremely efficient with her work!
Sophie was very helpful and quick to reply to my emails. The trip was organised really well, and I am very happy about everything.
As usual Elleanor as very flexible and went with my plans and added elements of the NYC trip not ‘on the shelf’ cheers.
Elleanor was an exceptional consultant, always helpful and very kind. She helped me when a student dropped last minute with name changes and being very understanding when things were a bit hectic this end!
The trip was brilliant. Really well organised- so much better than companies that we have used in the past!
WST went above and beyond to ensure our visit went ahead even though it was with only 1 week notice.
We were super impressed with the service given by WST/Ellenor from start to finish. We look forward to working with you again in the future.