We prioritise the health and safety of every one of our customers. It is your basic right as a traveller to feel like you can relax on tour knowing everything is taken care of.
We also understand that you, your students and your parents are going to have lots of questions, so please do not hesitate to contact us, should you wish to know more. In the meantime, here are the some of the ways that we support you.
Our Guide to Risk Assessments has been created to assist you with the completion of your own risk assessments for your trip so that you can manage the safety and well-being of your group throughout the visit.
We would like to reassure you that we have always done the right thing with our customers and especially during the pandemic, when we arranged postponements, cancellations and refunds quickly and with no fuss
At Next Generation Travel, we are absolutely committed to every aspect of safety on your tour and we hold all the trade body licenses including ATOL, ABTA membership, ABTOT bonding, STF and LOtC so you can be confident that your trip is safe in our hands.
Download our STF Certificate of Compliance
Download our LOTC certificate for:
Every year, an external auditor reviews all of our health and safety procedures and are proud to have NO RECOMMENDATIONS in our most recent audits, to help improve the way we control our safety management and quality provision.
Take a look at our Safety Management System Policy Document for more information
Next Generation Travel is an Assured Member of the School Travel Forum (STF) and in booking with us you can be secure in the knowledge that we:
To ensure our health and safety standards are maintained our systems and procedures are fully audited annually by independent experts.
STF Assured Membership is the benchmark for good school tour providers; consequently, it is an Awarding Body for the prestigious Learning Outside the Classroom Quality Badge.
The Outdoor Education Advisors Panel (OEAP) endorses the Quality Badge and requests Local Authorities to recommend the use of Badged Providers, and to require the minimum of additional paperwork where Quality Badge accreditation is in place.
This means that you can book your trip with confidence, meet your organisation’s essential due diligence, and reduce the amount of unnecessary paperwork.
Further information on the School Travel Forum:
Very few of our tours have problems because every effort is made, and checks put in place, to ensure your tour plan is flawless. However, if an issue does arise, we are here to help. Our team of experienced tour consultants will be on hand during office hours (08:00 – 17:00 hrs) to support you whilst on tour, AND outside of office hours as well.
We have 24 hour emergency response cover for issues that need to be addressed urgently. Our emergency duty officers are fully briefed on all groups that are travelling and have access to all of your tour planning details, which means you have complete peace of mind whilst on tour, should the need arise to call us.
We are absolutely committed to every aspect of safety on your school tour. Our school trip safety checks include:
The NGT insurance policy has £10 million public liability cover. You can be assured that this exceeds the requirements of UK County Councils.
More details can be found here
To support you with your tour planning and risk assessments, we offer 2 nights bed and breakfast accommodation for 2 people based on a twin bedded room. Please note transport is not included and your tour must be for a minimum duration of 2 nights to qualify.
At Next Generation Travel customer service is of the utmost importance to us and we are always striving to listen and improve in order to ensure you are getting the best possible service.
Take a look at our industry awards and accreditations.
For more information on our safety management approach or to start planning your trip.