What Our Customers Say
We put you at the heart of everything we do – but don’t just take our word for it. Our customers speak for themselves when they talk about the trips we offer and our commitment to each tour. You can read our customer’s blogs, tour reports and case studies below.
We’re also happy to put you in touch with teachers who already travel with NGT – so you can talk to them first hand about the experience you will have. We constantly update what teachers are saying about our trips – and we hope you’ll be on there soon.
All Testimonials
Showing 20 testimonials
Having used a different a different tour operator for the past 20 years, I was really impressed with WST and wouldn’t consider another tour operator now.
Leanne is worth her weight in gold as nothing is too much for her and she really gives you confidence in the company!
I worked with Lisa on the initial quote and then Becky. I was pleased that I received great advice and they were able to find a great trip. The whole process was efficient and I felt I was in safe hands.
Helen was my main contact and she was amazing throughout. When she was away the other team members were equally dedicated and the quality of service was high.
We would like to say a huge thank you to Carole Burrows and the team from WST for a wonderful trip. The hotel was perfect and the itinerary worked extremely well! All students and staff had a great trip!
The team did everything they could to make this trip a success. Even if Ilona was not available, other people picked up the emails and helped me.
The best part was watching the students be engaged with what both of the tour guides had to say. As a result of this, students were asking questions to deepen their understanding, all responses were delivered in an age appropriate manner. Students are using the knowledge that they learnt for the tour and within their exam answers. Through going on a walking tour the guides brought to life the conditions and the realities of living in Whitechapel during the 1800s.
Being able to run my first tour at my new school. I have run tours previously, but alongside a job role with incredible responsibility, I had found it hard to get this underway - but now I've started, I've got the bug. There really is nothing better than giving students opportunities, fostered by experts delivering great knowledge of the events of the context.
We have used WST for a number of years and keep coming because of the excellent service and flexibility with catering for our needs. I wouldn’t hesitate to recommend WST for colleagues wishing to book high quality educational trips and tours. Claire Miller has helped me plan numerous visits and the service she offers is exceptional!
Was the best one yet, this being solely down to the 2 guides on my coach,
Thank you for making the trip so much easier for me and for dealing with so many of the logistics. I always gain so much from these trips and always feel that I take away something different each time that I can use in the classroom. I just wanted to offer my heartfelt thanks for a wonderful and thought-provoking trip to Poland this weekend. Your organisation and support throughout made the experience a smooth process from start to finish and your expertise on Poland and Jewish/Nazi 'relations' offered a fascinating insight into such a harrowing period of history. I have learnt so much that I can use in my teaching and look forward to incorporating this into my lessons.
Can I start by saying that your support from start to finish was exceptional, it was by far the most seamless visit that I have ever organised, this was very much down to your professionalism. The visit itself went very smoothly and the children enjoyed every part of both days. Our driver, Gareth, was amazing and very supportive, nothing was too much to ask and he made the whole itinerary fit, without a single issue, he was great. I will be recommending you to other colleagues at other schools, as with over 12 years of organising trips with providers, WST and yourself were by far the best.
Staff always helpful and efficient. Emails are responded to promptly - when we had a rooming issue the day before we were leaving, Beth had sorted it within 20 minutes - extremely efficient.
I would not change anything, it has been a delight working with WST the past few years.
Brilliant experience from start to finish. The rep meeting us at the airport and taking us to the hostel was a god send and the patience, understanding and professionalism throughout the booking was hugely appreciated given the short timescale.
Kim was amazing throughout. She really went above and beyond to ensure everything was in place for us and even helped with last-minute passenger changes which was much appreciated.
When contacting the team, any members of staff would help and then the primary contact would get back to me ASAP. Everyone was very helpful.
Great all round experience. Very helpful when our flight home was cancelled due to Heathrow fire.
Beth was fantastic at responding to everything I needed. She was so efficient. The coach company were fabulous too. We really enjoyed our 2 days. The students want to go again. Thank you so much.
Beth was extremely helpful both prior to the trip and during the trip too.