Our individual brands each have a desire and ethos to provide quality client led educational tours that clearly meets the educational needs of each individual institute, adds value to students’ development , whilst offering exceptional client service and expertise to guide the clients to achieve their goals.
Deborah Beckett – Managing Director
Our long experience in student group travel gives FHT Group Tours genuine expertise in the operation of successful group study trips and educational student group tours for Sixth Form, College and University student groups. Over the last two years we have become one of the fastest growing educational tour operators in the market and thanks to well over 150 years experience in student travel we are confident our study trips are in the safest hands possible.Visit website
WST is all about giving our clients the best possible service, by helping teachers to take pupils on great trips to learn and have fun whilst doing so. From start to finish teachers will be in safe, dependable and expert hands. With more than 350 years combined experience at delivering school trips for Primary and Secondary schools, we deliver what tour leaders want.Visit website
At Anglia we care about our customers, our staff, our suppliers, the places we visit, the stories we tell and the organisations we work with. These key principles define who we are and what we do. We believe they are also the reason why Anglia is the market leader in fully-guided history trips for UK schools.
Celebrating our 20th anniversary in 2017, our dedicated and knowledgeable staff have over 200 years combined experience. In addition we have a team of more than 50 expert and highly experienced guides, each selected not only for the depth of their historical knowledge but more importantly for their ability to engage and inspire students. It is this experience that enables us to work with teachers to design a bespoke tour which meets the specific needs of your school and which supports what you are teaching in class. Our aim is to create a tour which students will find thought-provoking, engaging and enjoyable. An Anglia tour is quite simply an unrivalled educational experience.
Study Experiences is a leading provider of education-inclusive student travel and tours. Our customers can choose from our range of comprehensive education programmes based at Disneyland® Paris, that feature live multimedia seminars and presentations and workshop activities that are supported by subject experts. We also specialise in arranging tailor-made itineraries travelling to a variety of destinations in the UK, Europe and Worldwide.Visit website
Remembrance Travel for Schools and Young People
Specialising in supporting the Royal British Legion to deliver remembrance tours for student and youth groups and informing groups about the realities of conflict.Visit website
Sport Experiences provides a specialist travel service for schools' sports teams, sports clubs and sporting organisations. Our expert team arranges complete sports travel programmes, which include match fixtures and coaching with international coaches and players. Sport Experiences also offers a range of spectator tours to major sporting events, including the Wimbledon Tennis Championships and the British Grand Prix.
Our exclusive range of sports festivals and tournaments offer the very best touring experience for school and junior club teams. Sport Experiences is able to make suitable touring arrangements for teams of all age groups, regardless of their sporting ability, from junior teams to senior International squads.
At WST, FHT, Anglia, Study Experiences, Sport Experiences and Remembrance Travel for School & Youth Groups we hold all the trade body licenses including ATOL, ABTA, STF and LOtC so you can be confident that your trip is in safe hands.
ABTA is the UK’s largest travel association, representing travel agents and tour operators. ABTA’s code of conduct ensures that clients benefit from high standards of service, fair terms of trading, accurate information and simple complaint handling.
If an ATOL protected travel company ceases trading, the scheme protects clients who have booked holidays with the firm. It ensures that you don’t get stranded abroad or lose your money.
The LOtC Quality Badge is the only nationally recognised indicator of good quality educational provision and effective risk management. The award of the LOtC Quality Badge indicates that the provider understands schools’ needs and can tailor their offer to fit in with both current curriculum requirements and any specific requirements of the school.
Health & Safety:
As full members of the School Travel Forum WST, Anglia and FHT adhere to a rigorous code of practice and safety management standards that meet the requirements of DFE guidelines and are externally verified each year.
Client Service Accreditations:
Best Customer Service 2015
Next Generation Travel were delighted to win the national award for ‘Best Customer Service’ at the 2015 British Youth Travel Awards. The awards were created to recognise the success and professionalism of organisations and individuals engaged in the UK youth, student and educational travel industry. In 2016 and 2017 we were once again a finalists for the Best Customer Service award.
Investors In People
As an Investors in People organisation we demonstrate a commitment to the development and success of our people and a desire to continually improve and grow.
Customer Service Excellence
In April 2013 WST Travel Ltd was awarded the Customer Service Excellence standard, followed by FHT in March 2015. To gain the award both companies had to demonstrate understanding our clients’ needs; that our staff consistently focuses on providing good client services; and that the services themselves are high quality and easily accessed. We are regularly assessed by CSE for reassurance that we continue with this high quality of service. These two NGT brands are currently the only educational travel companies in the UK to hold this standard.
Best School Tour Operator Winner
The School Travel Awards are hosted by an organisation called the School Travel Organiser who are best known for their monthly magazine full of advice and support on running school trips. The awards are highly credible as they are voted for by teachers and other school travel organisers. In November 2017, for the second year running, WST were awarded Best School Tour Operator 2017/2018, demonstrating a higher standard of operating against competitors.